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UX Challenge · Reading App

Reading App | NAVI UX Challenge

Categorie

UX Research · Reading Mobile App

Company

Areamovil

Role

UX Designer

Duration

UX Challenge

Team

Solo

Product Impact

  • NAVI: an AI-assisted mobile reading app designed for readers looking for a unique literary experience.
  • UX proposal covering discovery, personal library, community, and cross-platform sync.
  • Information architecture and user flow defined through benchmarking against Goodreads, Audible, Wattpad, and Libby.

Leadership Highlights

  • Pure UX challenge: research method, information architecture, metrics, and validation tools.
  • End-to-end Design Thinking process: Empathize, Define, Ideate, Prototype, and Test.
  • Defined heuristic principles and a journey map for María as decision-making guides.

Overview

NAVI is an AI-assisted mobile reading app for readers seeking a unique literary experience. This project was a 100% UX challenge: with no final visual deliverable, I defined the research method, core features, usability metrics, and experience-evaluation tools.

Business Context

Benchmarked Goodreads (community and recommendations), Audible (subscription and sync), Wattpad (serialized content), and Libby (local libraries). I analyzed user experience, business model, retention, and technical aspects to position NAVI in its niche.

My Role

UX Designer responsible for solving the brief: research, core features, usability metrics, and experience recognition through heuristic evaluation, journey map, and card sorting.

Responsibilities

  • Research method based on Design Thinking (Empathize → Define → Ideate → Prototype → Test).
  • Project stages: initial research, problem definition, ideation, prototyping, and iterative testing.
  • Tools applied: empathy map, brainstorming, rapid prototype (Figma/XD), interviews and observation, iteration (Miro/Trello).
  • Information architecture with categories: Profile & Preferences, Discovery, Library, Sync, Community, Notifications, Organization, Loans, Reviews, and Help.
  • Usability metrics: task time, success rate, errors, satisfaction, retention, learnability, accessibility, and performance.
  • Experience recognition: Nielsen heuristic evaluation, María's journey map, and card sorting.

Challenge

Design the UX strategy for an AI reading app without relying on visual deliverables: define how to research, what to measure, and which tools to use to validate the experience, grounding every decision in usability principles and the reader's real journey.

Visual

NAVI Reading App — reference visual (Behance)

Results

  • Complete UX framework: method, stages, tools, metrics, and heuristic evaluation documented.
  • María's journey map covering discovery, sign-up, personalization, exploration, community, and feedback.
  • Product categories and heuristic principles ready to feed a later UI and functional prototype phase.